Items purchased directly from Babes in Arms are returnable (excluding shipping) within a 14 day period from the date of purchase, in as-new condition, in the original packaging. For hygiene reasons we are unable to receive used products simply if there has been a change of mind. Please complete our online survey at https://www.surveymonkey.com/r/GRYBH55 if you need to return a product. A return will only be accepted if the customer has either filled out our survey or contacted Babes In Arms on email@example.com prior to sending the item(s) back.
All return shipping costs are non-refundable and must include tracking. Once the return has been received, a refund or alternative product can be dispatched for the value of the original purchase less a $15 handling/restocking fee.