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Shipping and Handling
- Want to get your order quick smart ? Rest assured we strive to dispatch all orders within 2 business days (Monday to Friday) and are well known for our very high strike rate !
- All orders valued over $50 attract $5 Express Postage (with the exception of Nursing Pillows and Newborn Essentials Value Bundles) within Australia.
- Orders less than $50 in value will be sent via Express Post or Regular Post at the following rates:
- Orders valued less than $30 = $14 Express Post Shipping OR $7 Regular Post Shipping within Australia
- Orders valued between $30 and $50 = $12 Express Post Shipping OR $6 Regular Post Shipping within Australia
- Australia Post guarantees next day delivery if the receiving address is within the national next business day network which operates between all capital cities (except Darwin and in Perth CBD only) and a number of other important centres. To find out if you are in the Express Post network click here.
- We do not ship orders internationally.
- We will issue a confirmation email once your product is dispatched.
- Orders for Ergobaby Nursing Pillows and Newborn Essentials Bundles will attract a $5 delivery fee and will be shipped using a courier or Australia Post regular parcel delivery service (where courier service is unavailable).
- Deliveries using a courier service require a signature upon receipt. Please confirm by email (firstname.lastname@example.org) once your order has been placed that someone will be available to receive your order. Alternatively, please provide an "authority to leave" your order at your shipping address without a signature and this instruction will be given to the courier.